HVAC • ELECTRICAL • PLUMBING
Effective Date: August 19, 2025
Privacy Policy
Carter Heating & Cooling (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://carterheatingncooling.com) or use our services.
Information We Collect
When you interact with our website or services, we may collect:
Personal Information you provide directly, such as your name, phone number, email address, and service address when requesting an estimate, scheduling service, or filling out a contact form.
Service Details such as the type of HVAC, plumbing, or generator service you request.
Automatic Information such as your IP address, browser type, and browsing behavior collected through cookies or analytics tools.
We do not knowingly collect personal information from children under 13.
Your Privacy Choices
How We Share Information
We do not sell, rent, or trade your personal information. We may share limited information only in the following cases:
With trusted service providers who assist in scheduling, billing, or communications
When required by law or to protect our legal rights
If our business is merged, sold, or reorganized (customer data may transfer to the new owner under the same protections)
Cookies and Tracking
Our website may use cookies and similar technologies to:
Remember your preferences and improve user experience
Track website traffic and usage through analytics tools (e.g., Google Analytics)
You can adjust your browser settings to refuse cookies, but some site features may not function properly.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.
Your Privacy Choices
You have the right to:
Request access to the personal information we have about you
Request corrections to inaccurate information
Opt out of receiving promotional communications at any time
Request that we delete your information, subject to legal and contractual obligations
To exercise these rights, contact us at [email protected] or (330) 824-2665.
Third-Party Links
Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” revised accordingly.
Opt Out Request
You have the right to opt out of receiving marketing and promotional emails from us at any time. To unsubscribe, simply fill out the form below. You may still receive non-promotional communications, such as service-related updates or transaction confirmations.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Phone: 330-824-2665
Website: https://carterheatingncooling.com
Address: 1703 West Market Street, Warren Ohio 44485
Service Area
Warren, Niles, Cortland, Boardman, Canfield, Austintown, Youngstown, & Surrounding Areas
Phone: 330 574-4174
Email: [email protected]
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